OneShield Software

Creating a World of Unlimited Potential for Insurers and MGAs

For over 25 years, OneShield Software has been at the forefront of innovation in the insurance technology space, delivering cutting-edge solutions designed specifically for Property and Casualty (P&C) insurers and Managing General Agents (MGAs). With a mission to simplify complexity and empower insurers of all sizes, OneShield’s advanced cloud-based and SaaS platforms transform the way insurance organizations operate, manage data, and engage with customers.

Headquartered in Marlborough, Massachusetts, and supported by a growing network of offices across India, OneShield combines global expertise with localized insight to create intelligent solutions that enhance productivity, improve agility, and drive long-term growth.

Empowering the Insurance Industry with Scalable Technology

At the core of OneShield’s innovation lies a robust suite of enterprise-grade software platforms that redefine insurance management. Our systems are meticulously designed to address the needs of personal, commercial, and specialty insurers, supporting more than 90 lines of business globally.

Key Solutions Include:

·         Policy Management: Streamline end-to-end policy administration with automation, flexible product design, and simplified workflows.

·         Billing and Payments: Ensure accuracy and efficiency in billing operations with configurable and scalable modules.

·         Claims Management: Optimize claims handling with real-time insights, automated adjudication, and enhanced fraud detection.

·         Rating Engine: Accelerate pricing precision through dynamic and configurable rating systems.

·         Relationship Management: Strengthen engagement with clients, partners, and brokers through an integrated CRM environment.

·         Product Configuration: Quickly launch new insurance products and adapt to regulatory changes with intuitive configuration tools.

·         Business Intelligence and Smart Analytics: Leverage data-driven insights to make informed decisions and identify growth opportunities.

Each module is built with scalability, flexibility, and seamless integration in mind—ensuring insurers can modernize legacy systems and deliver superior customer experiences.

Why OneShield? A Legacy of Innovation and Trust

With over 25 years of industry experience, OneShield has cultivated a reputation for reliability, performance, and partnership. We don’t just provide software; we deliver solutions that evolve with your business.

Our Competitive Edge:

·         Comprehensive Platform Coverage: Support for policy, billing, claims, rating, and analytics—all in one platform.

·         Cloud and SaaS Architecture: Scalable, secure, and adaptable to your business needs.

·         Pre-Built Content: Speed up implementation with ready-to-use templates and content libraries.

·         Seamless Upgrades: Maintain business continuity with effortless upgrades and ongoing enhancements.

·         Optimized Workflows: Eliminate redundancy and boost operational efficiency.

·         Flexible Pricing Models: Reduce total cost of ownership with transparent, value-driven pricing.

By partnering with OneShield, insurers gain access to a world of technological empowerment designed to simplify the most complex insurance processes.

Our Clients: Global Leaders in Insurance

OneShield proudly serves over 40 global clients, including some of the world’s most respected insurance companies. Our diverse clientele represents every segment of the insurance ecosystem—from traditional multi-line carriers to dynamic, fast-growing MGAs and startups.

Who We Serve:

·         Established and emerging P&C insurers

·         Specialty and excess/surplus insurers

·         Managing General Agents (MGAs)

·         Startups and insurtech innovators

Regardless of scale or specialization, every client benefits from OneShield’s commitment to excellence, collaboration, and continuous improvement.

Our Partners: Building a Strong Ecosystem

OneShield’s success is strengthened by its network of strategic partnerships. We collaborate with best-in-class service providers, technology vendors, and consulting firms to expand capabilities and ensure clients stay ahead of industry evolution.

Together with our partners, we deliver enhanced value through:

·         Integrated solutions that connect systems across the insurance value chain

·         Consulting and implementation support tailored to business goals

·         Continuous innovation aligned with emerging technologies and market demands

Our ecosystem evolves as our clients’ needs evolve—ensuring they’re always equipped to meet tomorrow’s challenges.

Our Leadership: Driven by Expertise and Vision

At the heart of OneShield’s growth is a team of extraordinary leaders drawn from the insurance, insurtech, and technology sectors. Each member brings a wealth of experience, innovation, and strategic foresight to drive the company’s mission forward.

Our leadership believes in empowering teams, fostering innovation, and maintaining a client-first mindset. This culture of collaboration and accountability ensures that every solution we deliver reflects the highest standards of performance, reliability, and scalability.

Our Values: Innovation, Integrity, and Collaboration

OneShield’s values form the foundation of everything we do. We believe in:

·         Innovation: Continuously pushing boundaries to deliver smarter, faster, and more efficient solutions.

·         Integrity: Building trust through transparency and ethical practices.

·         Collaboration: Partnering with clients, employees, and stakeholders to achieve shared success.

·         Excellence: Striving for quality in every product, service, and interaction.

·         Community: Supporting our teams and contributing positively to the communities we serve.

These values define our identity and guide our mission to create meaningful impact in the global insurance landscape.

A Global Presence with a Local Touch

With headquarters in Marlborough, MA, and offices across India, OneShield combines local expertise with a global vision. This dual presence allows us to support clients across continents while delivering responsive, personalized service.

Our teams collaborate across time zones to ensure seamless communication, implementation, and ongoing support—empowering our clients to focus on growth, not technology challenges.

Explore the OneShield Community

The OneShield community is more than a network—it’s a shared vision of innovation and progress. Our community includes:

·         Clients who inspire us with new challenges and possibilities.

·         Employees who innovate with purpose and passion.

·         Partners who expand our reach and enrich our capabilities.

Together, we create a world where insurers and MGAs can realize their full potential through technology that empowers, connects, and transforms.

Our Mission: Redefining the Future of Insurance Technology

At OneShield, our mission is clear—to enable insurers and MGAs to achieve unlimited potential. We accomplish this by delivering intelligent, flexible, and scalable solutions that streamline operations, enhance decision-making, and improve customer engagement.

As the insurance industry continues to evolve, OneShield remains committed to innovation that empowers clients to lead with agility and confidence. With every product update, partnership, and customer success story, we’re redefining what’s possible for insurance technology.

Conclusion: The OneShield Promise

For over two decades, OneShield has been more than a software provider—we are a trusted partner in transformation. Our end-to-end solutions, deep industry expertise, and commitment to client success make us the preferred choice for insurers and MGAs worldwide.

As we continue to innovate and expand, OneShield remains dedicated to helping our clients unlock new possibilities, achieve operational excellence, and deliver greater value to their customers.

OneShield Software – Creating a World of Unlimited Potential for Insurers and MGAs.