KONE Elevator India Private Limited

KONE Elevator India Private Limited, located at Office No. 108, First Floor, Gera Imperium Patto Plaza, II, Patto Plaza, Panaji, Goa 403001, stands as one of the most trusted names in the field of vertical transportation solutions. With a legacy of innovation, quality engineering, and customer-centric service, KONE continues to redefine mobility within modern infrastructure. The Panaji facility serves as a vital operational hub for KONE’s regional activities in Goa, offering seamless service delivery to both private and commercial clients.

Strategic Location and Accessibility

The office is positioned in the heart of Patto Plaza, one of Panaji’s most vibrant business districts. This prime location provides excellent connectivity to key areas across Goa, enabling efficient project management and swift response times for client service needs.

Location Highlights:

·         Situated in the prestigious Gera Imperium commercial complex, known for its modern infrastructure and accessibility.

·         Close proximity to government offices, business centers, and major transport routes.

·         Easy accessibility for clients and field engineers, ensuring timely support and service deployment.

·         Central coordination hub for operations, maintenance, and installation activities throughout Goa.

This strategic placement enhances KONE’s ability to provide timely services and fosters strong client relationships across both urban and industrial sectors.

Our Mission and Vision

Mission:
To deliver safe, sustainable, and innovative elevator and escalator solutions that improve the flow of urban life.

Vision:
To be a global leader in people flow, offering smart and efficient vertical mobility solutions that enhance modern infrastructure and everyday convenience.

Comprehensive Range of Services

KONE Elevator India Private Limited provides end-to-end vertical transportation services, covering every stage of the equipment lifecycle—from design and installation to maintenance and modernization.

1. Elevator and Escalator Installation

KONE specializes in the installation of high-quality, technologically advanced elevators and escalators tailored to the specific needs of clients across various sectors. Their products are engineered for energy efficiency, superior ride comfort, and elegant aesthetics.

Installation Services Include:

·         Passenger Elevators

·         Freight Elevators

·         Home and Residential Lifts

·         Escalators for malls, transit hubs, and office buildings

·         Accessibility lifts and moving walkways

Every installation follows strict safety protocols and international quality standards, ensuring reliability and longevity.

2. Maintenance and Repair Services

KONE’s preventive maintenance programs are designed to maximize equipment uptime and performance. The company provides regular inspections, safety testing, and swift response to service calls to ensure uninterrupted operation.

Maintenance Features:

·         Scheduled preventive maintenance visits

·         24/7 service support and emergency repair solutions

·         Skilled technicians trained in the latest diagnostic tools

·         Use of genuine KONE spare parts for optimal reliability

·         Real-time monitoring and performance tracking of units

By maintaining strict maintenance protocols, KONE ensures that every elevator and escalator operates safely and efficiently, reducing downtime and enhancing user satisfaction.

3. Modernization and Upgrades

As buildings evolve, so must their mobility systems. KONE’s modernization services allow clients to upgrade aging equipment without complete replacement. Modernization enhances safety, energy efficiency, and aesthetics while aligning existing systems with the latest technology.

Modernization Services Include:

·         Control system upgrades for smoother operation

·         Cabin interior redesign for improved aesthetics

·         Enhanced door mechanisms for safety and accessibility

·         Energy-efficient drives and LED lighting installations

·         Compliance upgrades to meet current safety regulations

Modernization ensures that older systems perform like new, providing enhanced comfort and reliability while reducing operational costs.

4. Automatic Door Systems

Beyond elevators and escalators, KONE also offers automatic door solutions designed for seamless integration into commercial, residential, and public infrastructure.

Types of Automatic Doors:

·         Sliding doors for retail and office buildings

·         Revolving and swing doors for hotels and malls

·         Heavy-duty doors for industrial applications

These doors are designed to improve traffic flow, energy conservation, and building security.

Advanced Technology and Innovation

KONE is renowned for integrating cutting-edge technologies into its solutions. The company continually invests in research and innovation to enhance performance, safety, and sustainability.

Technological Advancements Include:

·         KONE EcoDisc® technology for energy-efficient elevator traction systems

·         KONE 24/7 Connected Services for real-time equipment monitoring

·         Smart building integration for seamless connectivity with building management systems

·         Eco-friendly materials and energy-saving designs to reduce carbon footprint

These innovations make KONE’s products future-ready, catering to the evolving needs of smart cities and sustainable infrastructure.

Facility Overview: Gera Imperium Patto Plaza

The Panaji office serves as a regional coordination and support center for all KONE activities in Goa.

Facility Features:

·         Modern office infrastructure for administration, sales, and technical support.

·         Dedicated project management and client consultation spaces.

·         Logistics coordination for installations and spare parts management.

·         Technical support and service dispatch teams.

·         On-site coordination for field engineers and maintenance technicians.

This facility ensures a streamlined approach to client servicing, from initial consultations to post-installation maintenance.

Commitment to Safety and Quality

At KONE, safety is the top priority. All installations, maintenance operations, and modernizations adhere to international safety regulations and KONE’s stringent internal standards.

Quality Assurance Includes:

·         Multi-level inspection and testing before commissioning

·         Use of certified components and equipment

·         Periodic training for field staff on safety procedures

·         Continuous monitoring and feedback-driven improvement

By maintaining rigorous safety standards, KONE ensures peace of mind for both clients and end users.

Sustainability and Energy Efficiency

KONE is globally recognized for its sustainability initiatives. The company’s focus on eco-efficient solutions contributes to reduced energy consumption and minimized environmental impact.

Sustainability Initiatives:

·         Use of recyclable materials in elevator manufacturing

·         Energy-efficient drive systems and LED lighting

·         Smart standby modes for power conservation

·         Green modernization services to reduce waste and emissions

These measures align with KONE’s commitment to building a more sustainable urban future.

Clientele and Market Presence

KONE serves a diverse clientele across Goa’s residential, commercial, and industrial sectors. The company’s solutions are trusted by real estate developers, hotel chains, hospitals, government facilities, and shopping complexes alike.

Key Market Segments:

·         Residential complexes and luxury apartments

·         Commercial offices and corporate buildings

·         Hotels, resorts, and hospitality establishments

·         Shopping malls and entertainment centers

·         Hospitals and healthcare facilities

·         Public transport terminals and metro stations

KONE’s adaptability to different sectors underscores its position as a comprehensive mobility partner for every type of infrastructure.

Customer Support and After-Sales Service

KONE’s Panaji office is not just an administrative center—it is a customer support hub designed to ensure consistent, responsive service.

Customer Support Highlights:

·         Local helpdesk for inquiries and maintenance scheduling

·         Quick dispatch of service teams for urgent repairs

·         Transparent communication and service documentation

·         Dedicated client relationship managers

This proactive approach strengthens long-term client satisfaction and trust.

Why Choose KONE Elevator India Private Limited?

Key Advantages:

·         Global expertise backed by local service capability

·         Advanced, eco-efficient elevator and escalator systems

·         24/7 maintenance and emergency response

·         Experienced technicians and engineers

·         Strong focus on safety, quality, and reliability

·         Comprehensive modernization solutions

·         Customer-first approach with transparent processes

By combining world-class technology with local operational excellence, KONE delivers unmatched value in vertical transportation.

Conclusion

KONE Elevator India Private Limited at Gera Imperium Patto Plaza, Panaji, serves as a pivotal center for elevating the standards of vertical mobility solutions in Goa. Through innovative products, dependable service, and a customer-centric approach, KONE continues to play a significant role in shaping the future of building mobility in the region. Whether installing new systems, maintaining existing ones, or modernizing aged infrastructure, KONE remains a trusted partner dedicated to safety, sustainability, and seamless movement.