Aviva Life Insurance Company India Limited

About Us

Aviva Life Insurance Company India Limited is a trusted name in the Indian life insurance sector, combining global expertise with local understanding. Established in 2002, Aviva India is a joint venture between Aviva plc, one of the UK’s oldest and most respected insurers founded in 1696, and the Dabur Group, one of India’s most prominent and oldest business houses. In 2022, Aviva plc increased its stake in the joint venture to 74%, securing majority ownership and reinforcing its long-term commitment to the Indian market.

Headquartered in Gurugram, Aviva India has built a strong presence across the country, including a regional branch in Panaji, Goa, where it provides dedicated customer service, policy support, and sales assistance. With its focus on life insurance protection, savings, and retirement solutions, Aviva continues to serve individuals and families with products designed to meet evolving financial needs.

Our Heritage and Global Strength

Aviva plc has a history dating back over 325 years and is one of the most established insurance and wealth management companies in the world. This global legacy, combined with the deep-rooted Indian heritage of the Dabur Group, gives Aviva India a unique advantage—merging international best practices with local cultural insight.

Our Product Offerings

Aviva Life Insurance Company India Limited provides a wide spectrum of life insurance solutions tailored to different stages of life:

• Term Insurance Plans: Affordable and comprehensive protection to safeguard families against life’s uncertainties.

• Savings and Investment Plans: Policies designed to help individuals build wealth, achieve financial goals, and secure their future.

• Retirement Plans: Long-term financial solutions that ensure income security and stability post-retirement.

• Child Plans: Future-oriented policies that help parents secure funds for their children’s education and aspirations.

Distribution Channels

Aviva has adopted a multi-channel distribution strategy to ensure easy accessibility:

• A network of experienced financial planning advisers.

• Strategic Bancassurance partnerships with leading banks.

• Expanding digital platforms for seamless policy purchase, renewal, and claims.

This combination of traditional and digital models ensures that Aviva can reach diverse customer segments efficiently.

Digital Innovation for Customers

In recent years, Aviva India has embraced digital transformation, making policy management and claims processes simpler, faster, and customer-friendly. Online tools and portals provide policyholders with 24/7 access to their accounts, reinforcing Aviva’s focus on convenience and transparency.

Aviva in Goa

Aviva Life Insurance has a dedicated branch in Panaji, Goa, serving customers in the region with personalized support. While most services can be accessed digitally or through national service channels, the Goa branch offers in-person assistance, reflecting Aviva’s commitment to regional customer care and localized presence.

Market Presence and Position

Operating in a highly competitive industry dominated by LIC and several private players, Aviva India has carved out a reputation for its customer-centric approach and stable claim settlement ratio. With majority foreign ownership and a strong regulatory framework under the Insurance Regulatory and Development Authority of India (IRDAI), Aviva has a secure and sustainable business model in the Indian market.

Corporate Social Responsibility

Aviva India is deeply committed to social impact through its flagship CSR initiative, the “Street to School” program. This project focuses on empowering underprivileged children with access to education and opportunities. Such initiatives reflect the company’s dedication to creating long-term societal value alongside business growth.

Vision and Commitment

Aviva Life Insurance’s vision is to be the most trusted insurer by protecting lives, building wealth, and securing futures. Its mission is to empower individuals and families to plan confidently for tomorrow, backed by a legacy of global expertise, innovative products, and ethical business practices.

Why Choose Aviva?

• Over 325 years of global insurance expertise through Aviva plc.

• Strong Indian heritage via Dabur Group partnership.

• Diverse product portfolio catering to individuals, families, and retirees.

• Reliable claim settlement ratio ensuring financial security.

• Digital-first approach with local branch support in Goa.

• Proven commitment to social responsibility and community development.

Aviva Life Insurance Company India Limited continues to be a trusted partner for millions of Indians, combining heritage, innovation, and customer care to help secure a brighter financial future.